Kreco NV

Informations sur le Kreco NV instance d’Odoo, l’ERP Open Source.

Applications installées

Odoo 3CX CRM Connector | 3CX Phone System Integration with Odoo | Click-to-Call, Call Popup & Call Logging: The 3CX CRM Odoo Connector delivers a powerful, automated communication solution by seamlessly integrating 3CX VoIP, call management, and live chat directly into Odoo CRM. This integration enables businesses to handle incoming calls, outgoing calls, and real-time chat conversations inside Odoo, improving workflow efficiency and customer interaction. Unknown numbers are instantly converted into new Contacts, with every call detail—timestamps, duration, and call status—automatically logged in the chatter. Missed calls generate scheduled activities, ensuring timely follow-ups and preventing lost opportunities. Live chat visitors are captured as contacts, and conversations are recorded for complete communication history. The connector also supports automatic creation of Contacts, Leads, or both, intelligently deciding where to log each interaction. Activities are auto-assigned based on 3CX extension matching, and all user extensions can be fully managed within Odoo. With centralized call logs, chat history, and lead tracking, the module enhances sales productivity, customer experience, and communication accuracy, making it an essential 3CX–Odoo integration for modern businesses.